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Scrapers

Runs and errors

A run is one go of a scraper over its links. A run has a state (PENDING, RUNNING, COMPLETED, WARNING, FAILED, STOPPED), a start and end time, the number of good and failed links, and its cost. Each page that could not be read is listed with the reason. You only pay for pages that were delivered, so failed pages are not charged.

  1. To run one scraper, press Run scrapper on its box. To run every scraper of a group, press Run group on the group box. Upload scrapers are skipped.
  2. If the wallet is empty, Not enough balance for this run opens. Nothing was started and nothing was charged. Press Top up balance, or Not now.
  3. Watch the box. It shows the state while the run goes. A box marked Broken – needs fix has a problem; open its run to see why.
  4. To stop, press Stop scrapper on the box or Stop group on the group box. A waiting run ends at once. A running one ends after the page it is reading. Rows already saved are kept.
  5. Open the group’s data page and pick History. Every run is a row with its state, time, links and cost. Open a row to see the links that failed and the reason.
  6. To delete the data of a run, tick its row and press Delete Selected, or use the bin icon of one row. Confirm in Delete Scraper Job or Delete Selected Jobs. Deleting removes the rows. The run line stays in History, because it counts for billing. Switch on Show deleted jobs to see them.
  7. A run that is still going cannot be deleted. The Cannot Delete Running Scrapper box says so. Press OK, stop the run, then delete.

Errors you may see

402 WALLET_INSUFFICIENT_BALANCE
The wallet and the free requests are used up. Nothing was started. Top up, see Wallet and billing.
400 scraper_already_running
The scraper already has a run. Wait for it or stop it.
400 start_urls_unreachable
None of the start addresses answered. Check the address and the shop.
409 SCRAPER_RUN_ACTIVE
You tried to delete a run that is still going. Stop it first.
409 RUN_STILL_ENDING
The run was stopped and is still ending. Wait 5 seconds and try again. Nothing was deleted.
Status 503, 502 or Timeout on a link
The shop did not answer. The link is listed in the errors of the run and is not charged. Run the scraper again later.

Questions

Are failed pages charged?

No. Only pages that were delivered are charged. The run shows the number of good and failed links.

Why did my run give fewer rows than links?

Open the errors of the run. Typical causes are a removed product (404), a shop that blocked the page, or a page layout that changed. With AI control on, Scrapewise checks and repairs such scrapers, see AI control.

Does stopping delete what was already read?

No. Rows already saved are kept. Delete them with the delete steps above if you do not want them.

Can I run a scraper on a timer?

Yes, see Schedules.

Everything on this screen

Scraper box states and buttons:

  • Broken – needs fix: the box is marked broken when the last run found a problem with the page. Open Edit Automation to repair it.
  • Run scrapper, Stop scrapper and Upload new file: the round button on the scraper box changes with its state. It starts a run, stops one, or sends a new file for an upload scraper.
  • Run group and Stop group: the same on the group box, for all its scrapers.

Last updated 4 November 2026